Privacy Policy

This Privacy Policy explains what information CurePDF collects, how we use it, and the choices you have. By using CurePDF, you agree to the practices described here.

1. Information We Collect

Account information. If you create an account, we collect your name, email address, mobile number, and the category you select (e.g. Student, Organization, Freelancer). Your email is used as your login and for account-related communication.

Files you upload. When you use a tool (merge, compress, convert, etc.), we temporarily receive the file you upload in order to process it.

Usage and activity data. We record which tools and pages you use, how long you spend on them, and — for signed-in users — tie this to your account so you can review your own activity from your dashboard.

Contact form and feedback. If you contact us or rate a tool, we store your message, ratings, and optional feedback text, along with your name (or IP address if you're not signed in).

Automatically collected data. Like most websites, we log IP address, approximate location, device type, browser, and referring page for basic analytics and security purposes.

2. How We Use Your Information

• To provide, operate, and improve the tools and features you use
• To let you manage your own account, profile, and activity history
• To respond to support requests submitted through the Contact page
• To understand which tools are useful (or not) via aggregated usage and ratings data
• To keep the service secure and prevent abuse

3. File Handling & Retention

Files you upload are processed in memory on our servers and are automatically deleted within 1 hour of upload. We do not review, share, sell, or use the contents of your files for any purpose other than performing the conversion or edit you requested.

4. Cookies & Tracking

We use necessary cookies — such as the session cookie that keeps you signed in and a CSRF-protection cookie required for secure form submissions — that are always active and cannot be disabled.

With your consent, we may also use optional cookies for analytics (to understand how CurePDF is used) and, if introduced in the future, advertising or marketing. Optional cookies are off by default and never load until you choose to accept them. You can accept, reject, or change your choice at any time via the Cookie Settings link in the site footer. See our full Cookie Policy for details on each category. Accepting or rejecting cookies is separate from, and does not affect, your acceptance of our Terms of Service.

5. Data Sharing

We do not sell your personal information. We do not share your data with third parties except where required by law or to operate core infrastructure (e.g. hosting).

6. Data Security

We apply reasonable technical safeguards — including encrypted connections (HTTPS) and access controls — to protect your information. No online service can guarantee absolute security, but we work to keep your data safe.

7. Your Rights & Choices

You can update your profile information or change your password at any time from your account dashboard. To request deletion of your account or data, contact us using the details below.

8. Children's Privacy

CurePDF is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.

10. Contact Us

Questions about this policy? Reach us at support@curepdf.com or via our Contact page.